Royal Blue Orchids

What is the return policy?

• We accept returns within seven days after you receive your order. It applies to both local and international orders.
• Size exchanges are only applicable for the same design.
• We only accept unworn, unaltered and still in their original state and packaging, for return and/or exchange.

Customers are advised to notify us first at support: [email protected] by quoting the order number and product details for processing purposes. (Failure to acknowledge will cause the return and/or exchange to be invalid).

We reserve the right to not proceed with the return of products or refund of any transactions even though the condition above is met.

Remember if you cheat, we don’t bae you anymore.

Batek Bae’s terms and conditions:

• Full-priced items are exchangeable and returnable.
• Our love and attention.

Here are some lists of items that are non-returnable/exchangeable:

1. Sales and Markdowns items.
2. Items purchased with coupons or discount codes.
3. Accessories.
4. Gift vouchers.

If you have any enquiries, please do not hesitate to contact us at [email protected].

Returned items that are damaged, marked or altered will not be accepted. Any returned items under these conditions and/or fall under non-returnable categories will be returned safely to the customer.